TERMS AND CONDITIONS

The sale of articles and / or provision of services through this website is done under the name House Finished by MAPAVE REGALOS SL Spanish company with address at Avda. Juan Baldovi 16 local 6 (Alicante), registered in the Commercial Register of Murcia , to Volume 3120. Section, Sheet 31. Sheet MU-88756. and CIF B73890741, with telephone 96 683 05 24 and email info@housefinished.com.

USE OF OUR WEB PAGE

By making use of this website and placing orders through it, you agree to: o Make use of this website only to make legally valid inquiries or orders. o Do not make any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the pertinent authorities. o Provide us with your email address, postal address and / or other contact information in a truthful and accurate manner. Also, you agree that we may use such information to contact you if necessary (see our Privacy Policy). If you do not provide us with all the information we need, we will not be able to process your order. By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.

HOW TO MAKE AN ORDER

To place an order, you must follow the online purchase procedure and click on “Authorize payment”. Next, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Also, we will inform you by email when your order is being sent to you (“Shipping Confirmation”)

AVAILABILITY OF THE SERVICE

All orders are subject to the availability of the service. If there were difficulties in the supply of finished products or if we were not able to perform the agreed service, we will reimburse you for any amount that you may have paid.

DELIVERY

Unless there are circumstances arising from the personalization of the products, or unforeseen or extraordinary circumstances occur, we will send the order within the period indicated on the website according to the selected product method and, in any case, within a maximum period of 90 days counted from the date of the Order Confirmation. If for some reason we could not meet the delivery date, we will inform you of this circumstance and we will give you the option to continue with the purchase by establishing a new delivery date or cancel the order with the full refund of the price paid. For the purposes of these Conditions, it will be understood that the “delivery” has taken place or that the order has been “delivered” at the moment in which you or a third party indicated by you receives the digital product by electronic means to the address of email indicated by you.

PRICE AND PAYMENT

The prices of the website include VAT (when this tax is applicable). The prices may change at any time, but the possible changes will not affect the orders with respect to which we have already sent you an Order Confirmation. Once you have selected all the items you want to buy, these will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling or checking the information that is requested in each step. Also, during the purchase process, before making the payment, you can modify the data of your order.
You can use Visa, Mastercard (through the Stripe platform) and payment by bank transfer as a means of payment.

BUY AS GUEST

This website allows the purchase through the purchase functionality as a guest. You will only be asked for the essential information to be able to process your order. Once the purchase process is finished, you will be offered the possibility to register as a user or continue as a non-registered user.

PROPOSED ABOUT ADDED VALUE AND BILLING

In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the articles will be understood to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the legally valid one at all times depending on the specific article in question. In the orders with destination to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of taxes and duties in accordance with current regulations in each of these territories. You expressly authorize us to issue the invoice electronically. However, you can indicate at any time your willingness to receive a paper invoice, in which case, we will issue and send the invoice in that format.

REIMBURSEMENT POLICY

As it is an artistic design, the final finish will be considered reimbursable only in the following cases:

-The structural measurements of the finished image exceed 30% the measurements of the original image

-The resolution of the delivered image makes it impossible to view it by default.

– An image inferior to 600 × 300 pixels is delivered.

In no case will an artistic discrepancy between House Finished and the end customer be considered reimbursable

Refunds will be paid to the Client through the same payment methods used by the Client to remit the Customer Payment to House Finished or through any other method specified by House Finished at any time. If a refund is paid to the Client, the Designer’s fee will be deducted beforehand, which will be € 30 / hour. The client will receive the payment amount, less the designer’s fees.

INDUSTRIAL AND INTELLECTUAL PROPERTY

You acknowledge and consent that all copyright, registered trademark and other rights of industrial and intellectual property over the materials or content that are provided as part of the web page correspond to us at all times or to those who granted us a license for its use. You may make use of such material only in the form in which we expressly authorize it or those who granted us a license for its use. This will not prevent you from using this webpage to the extent necessary to copy the information about your order or Contact data.

LINKS FROM OUR WEB PAGE

In the event that our website contains links to other web pages and third-party materials, these links are provided for informational purposes only, without our having any control over the content of such web pages or materials. Therefore, we accept no responsibility for any damage or loss arising from its use.

WRITTEN COMMUNICATIONS

The applicable regulations require that part of the information or communications that we send to you be in writing. By using this website, you agree that most of those communications with us are electronic. We will contact you by email or we will provide information by posting notices on this website. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.

NOTIFICATIONS

The notifications that you send us should preferably be sent through our contact form. In accordance with the provisions of the previous clause and unless otherwise stipulated, we may send communications either to the e-mail or to the postal address provided by you at the time of placing an order. It will be understood that the notifications have been received and have been correctly made at the same time they are posted on our website, 24 hours after an email was sent, or three days after the date of postage of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was properly sealed and that it was duly delivered in the mail or in a mailbox and, in the case of an email , that it was sent to the email address specified by the recipient.

ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The contract is binding both for you and for us, as well as for our respective successors, assignees and assignees. You may not transfer, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained our prior written consent. We may transfer, assign, encumber, sub-contract or otherwise transfer a contract or any of the rights or obligations derived therefrom, at any time during its term. To avoid any doubt, such transmissions, assignments, encumbrances or other transfers will not affect the rights that, as the case may be, you, as a consumer, have been recognized by law or will annul, reduce or limit in any other way the guarantees, both express and implied. , that we could have granted him.

OUR RIGHT TO MODIFY THESE CONDITIONS

We reserve the right to modify the Terms and Conditions. We will keep you informed of the substantial changes made to them. These will not be retroactive and, except for possible exceptions depending on the specific case, will be applicable after 30 days from the date of publication in the corresponding notice. If you do not agree with the changes made, we recommend not using our website.

APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the contracts for the purchase of products through said website will be governed by Spanish legislation. Any controversy that arises or relates to the use of the website or with said contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are hiring as a consumer, nothing in this clause will affect the rights that are recognized by current legislation.

COMMENTS, SUGGESTIONS, COMPLAINTS AND CLAIMS

Your comments and suggestions will be welcomed. Please send us such comments and suggestions, as well as any questions, complaints or claims through our contact form, telephone number or postal address or email address specified in clause 2 of these Conditions. In addition, we have official complaint forms available to consumers and users. You can request them by calling 96 6830524 or through our contact form. Your complaints and claims before our customer service will be dealt with as soon as possible and, in any case, within a maximum period of one month. If you as a consumer consider that your rights have been violated, you can address your complaints through the email address info@housefinished.com in order to request an out-of-court settlement of disputes.